Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Information We Collect
Fedoka Dibef collects information you provide directly to us, such as when you request quotes, contact us, or use our services. This includes your name, email address, phone number, business details, and packaging requirements.
2. How We Use Your Information
We use the information we collect to:
- Provide packaging solutions and respond to your inquiries
- Process orders and deliver products
- Communicate about our services and updates
- Improve our products and customer service
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, subject to confidentiality agreements.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, see our Cookie Policy.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us.
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Customer data is typically retained for 7 years for business records.
8. International Transfers
As a Malaysian company, your data is primarily processed within Malaysia. Any international transfers comply with applicable data protection laws.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: contact@scleroenou.org
- Phone: +60 3 1185 34570
- Address: Jalan Industri Kepayan, Mile 5.5, Kota Kinabalu, Sabah 88200, Malaysia
Malaysian Data Protection Compliance
Fedoka Dibef complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We are committed to protecting your privacy rights and handling your personal data responsibly in accordance with Malaysian law.